Privacy Policy

Last updated: June 2026

1. Introduction

Carbon Capital Group International Limited ("CCG", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit carboncapital.hk (the "Site") or contact us.

This policy is issued in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").

2. Data We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, and any details you provide via our contact form or email.
• Usage data — pages visited, time spent, browser type, and IP address (collected automatically via server logs).
• Correspondence — records of communications you initiate with us.

We do not collect sensitive personal data (e.g. financial account numbers, identification documents) through this Site.

3. How We Use Your Data

We use your personal data only for the purposes for which it was collected:

• To respond to enquiries and provide the services or information you request.
• To improve the Site and our services.
• To comply with legal or regulatory obligations.

We will not use your data for unsolicited marketing without your explicit consent.

4. Legal Basis for Processing

Under the PDPO, we process personal data on the basis of your consent (where given), the performance of a contract or pre-contractual steps, compliance with a legal obligation, or our legitimate interests in operating and improving our business.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions are typically retained for up to 24 months unless otherwise required.

6. Sharing of Data

We do not sell or rent your personal data. We may share data with:

• Service providers who assist us in operating the Site (e.g. hosting providers), bound by confidentiality obligations.
• Professional advisers (lawyers, accountants) where necessary.
• Regulatory or government authorities where required by law.

7. Cookies

This Site uses only essential server-side logs. We do not currently deploy tracking cookies or third-party analytics scripts. If this changes, we will update this policy and seek consent where required.

8. Your Rights

Under the PDPO, you have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate data.
• Withdraw consent (where processing is based on consent).

To exercise these rights, please contact us using the details in Section 10.

9. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

10. Contact Us

For privacy-related enquiries or to exercise your rights under the PDPO, please contact:

Carbon Capital Group International Limited
Room 12, 19/F, New Tech Plaza, 34 Tai Yau Street, San Po Kong, Kowloon, Hong Kong
Email: info@carboncapital.hk
Phone: +852 3709 8879

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the Site after any changes constitutes your acceptance of the updated policy.